Privacy Policy

At HVAC Total, we prioritize the privacy and protection of our customers' personal information. We take all reasonable measures to ensure both the privacy and security of your data, including using verified SSL encryption for all transactions. This policy explains how HVAC Total collects and uses customer information.

While you visit our website, HVAC Total may collect information such as your IP address, geographic location, and pages viewed. If enabled, cookies may be used to track information related to our business, such as products viewed and searches performed. This data is used solely for business purposes and analytics. We may also use services like Google Analytics or Microsoft Clarity to gather anonymous data. HVAC Total does not sell, rent, or distribute any customer information to third parties, except for those contracted to fulfill transactions and deliver orders.

For security, HVAC Total does not store credit card information on our servers.

We may use the information collected when you register for an account, purchase products, enter contests or promotions, respond to surveys or marketing communications, browse our website, or use other site features in the following ways:

  1. To process secure transactions and deliver products.
  2. To personalize your site experience and offer content and products of interest.
  3. To improve customer service by responding to requests.
  4. To provide product information and knowledge.
  5. To administer contests, promotions, surveys, and other site features.
  6. To send periodic promotional emails. You can choose to receive these emails when you register or participate in site features like marketing programs and exclusive content.