Yes we are proud to be accredited by the Better Business Bureau (BBB), which means we meet their high standards for trust, transparency, and customer satisfaction.

BBB accreditation assures our customers that we’re committed to ethical practices, reliable service, and transparent communication. It’s a mark of trustworthiness that we’re proud to uphold.

We specialize in Goodman, MRCOOL, and Daikin products, renowned for their quality, durability, and energy efficiency.

Orders typically ship within 1–2 business days, with an estimated delivery timeframe of 1–5 business days, depending on your location.

For quicker delivery, we can dispatch your order from the warehouse closest to you.

Yes, we provide free shipping on all orders within the contiguous United States. Please note that we do not ship to Alaska or Hawaii.

If you are not completely satisfied with your product, you can return it in its original, unused condition within 60 days for a full refund (excluding shipping fees). Please refer to our return policy for details.

If your product fails during the manufacturer’s warranty period, you will receive replacement parts from HVACTotal.com at no cost (excluding shipping fees). Equipment must be registered online within 60 days of installation.

All products must be installed according to the manufacturer's installation instructions and safety guidelines. Installation and maintenance must comply with applicable building codes and regulations. Products purchased from HVACTotal.com must be installed by a licensed professional.

Once your order has shipped, you will receive an email containing tracking information to monitor your delivery status.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience. Our checkout process utilizes the latest encryption technology to ensure that your personal and payment information is protected. Shop with confidence, knowing that your data is safe and secure throughout your transaction.

Yes, we provide financing options through Shop Pay, allowing you to divide your purchase into manageable payments. Simply choose Shop Pay at checkout to view the financing options available for your order.

If you have any questions, feel free to contact us at 1-866-718-1799 or support@hvactotal.com.

Our team of experts is here to help you select the right system based on your home size, climate, and budget. For assistance, please reach out to us at 1-866-718-1799 or support@hvactotal.com.

Competitive Pricing. As a trusted, approved and licensed online retailer, HVACTotal.com offers competitive pricing, often saving customers thousands compared to local HVAC providers.

This allows us to pass on substantial savings, making it more affordable to access energy-efficient equipment at lower prices.