Pioneer Quantum Ultra 18,000 BTU 20.5 SEER2 230V Floor/Ceiling/Low-Wall Ductless Mini-Split AC Inverter Heat Pump Full Set - R454B

Quantum Ultra™ Ceiling Cassette

• High Efficiency Quantum Ultra Floor/Ceiling/Low-Wall Ductless Split Heat Pump System
• Cooling capacity: 18,000 BTU/H with 20.5 SEER2 / 11.7 EER2 efficiency
• Heating capacity: 18,000 BTU/H with 9.0 HSPF2 / 2.8 COP2 efficiency
• Voltage: 208/230V, 60Hz, 1Ph
• Floor/Ceiling/Low-Wall Mounted Ductless Air Conditioning & Heating System
• Variable-Speed DC Inverter Driven Performance
• Factory-Precharged with Environmentally Friendly R454b Refrigerant
• Ultra Low Ambient Range Operation (As low as -13°F in Heating / As high as 131°F in Cooling)

Features

• Heat Pump with Cooling, Heating, Dry, and Ventilation Modes
• Dual-Drainage Ports
• Washable, Reusable Air Filters
• Dual-Axis Airflow (Motorized Up-Down and Left-Right Louvers
• Functional Remote with:
  • ECO and SLEEP Modes, for Energy-Conservation
  • Timer On/Off Control
  • TURBO, for Times of High-Demand
  • Self-Clean Cycle
  • MEMORY, to Recall Favorite Settings
  • IFEEL, to Detect and Adjust to Local Temperature

Control your new Pioneer CYT cassette system by the remote, or remotely, via your iOS or Android smartphone. Set schedules, turn the system on or off, and monitor current indoor and outdoor temperatures from across the world, all conveniently from the free Pioneer Airlink app.

Uniform Cooling Experience All Throughout the Room: 8-Way 360° Airflow

Enjoy omni-directional air output that ensures the conditioned air proportionally reaches all 4 corners of the installed area, thanks to an innovative design featuring 4 sides and 4 corners of airflow.

Eliminate Stale Air and Feel the Freshness: Fresh Air Intake

The Pioneer CYT series cassette offers a provision of fresh-air intake via an optional reserved port. New outdoor air can be easily brought inside to replace stale room air.

Adaptive Directional Distribution Based on Operation Mode: Intelligent Air Throw

With the wide operating angle of the airflow louver, the Pioneer CYT series cassette is able to drape the room with a satisfying breeze in cooling mode, and wrap the area with cozy warmth in heating mode.

Keep Your Room Air Healthy and Dust-Free: Easy-Clean Air Filter

Not only are the air filters washable and re-usable, they are super easy to access. Simply detach the center grille and slide out the filter when it's time to wash. Re-insert the same way when done, so that your cassette can continue removing pollen, dust, and other allergens from the air in the room.

Versatile and Easy Disposal of Condensate Water: Built-In Drain Pump

Every cassette includes a condensate pump that is capable of vertically lifting drainage water up to 30 inches, which can be disabled if desiring to drain via gravity instead. And if the drain pan stays full due to a clog, the system will shut itself off to prevent overflow and flash an alert code.

Methods of Control

Pioneer Mini Splits offer a multitude of options when it comes to commanding your system.

Handheld Remote: The easy to use RC310TG remote offers quick and simple access to all of the important functions of your system (included with purchase).

Phone App: No remote, no problem. Use the tech that's already with you at all times by downloading the free Pioneer Airlink app (available out of the box).

Voice Control: Once configured, Pioneer Airlink offers integrations to various 3rd party voice control platforms like Google Assistant, Amazon Alexa, and Apple Siri.

Wired Controller: The CYT cassette is compatible with the latest wired wall-mountable controller TST-WPT-540L, for weekly programming (available sold separately).

What's Included in Your Purchase

• Indoor Unit
• Outdoor Unit
• Indoor Panel
• Wireless Remote Control
• Remote Control Wall Holder
• Remote Control Batteries
• Customizable Length Copper Lines
• Customizable Length Electrical Wire
• 10 Ft. Drain for indoor/outdoor
• Wall Passage Sleeve
• Putty for Wall Hole
• Leak Guard Sealer
• Wrapping Tape
• Installation Manual
• User’s Manual

Product Warranty

Warranty Registration is required within 90 days of purchase.

• Up to 5 years Warranty for Parts
• Up to 5 years Warranty for Compressor

Free Shipping on All HVAC Orders – Plus a 10-Year Warranty

Warranty 

Enjoy a 10-year limited parts warranty when your unit is registered within 60 days of installation. The installation must be completed by a properly certified professional adhering to city, state and federal laws.

Processing Time

We process and ship orders Monday through Friday. Orders placed by 12 p.m. EST on these days are usually shipped within 1 to 2 business days and arrive within 3 to 5 business days. Orders placed on weekends will start processing the next business day. Some items may be backordered, leading to possible delays. Shipping times begin once the order leaves our warehouse. While we aim for timely delivery, delays by freight or ground carriers are beyond our control. FREE Life Gate. 

Equipment Arrival

Shipping times are not guaranteed and may vary by address. Upon delivery, inspect each item and match the count with the delivery receipt before signing. Report any missing or incorrect items within 24 hours; claims reported after this period may be denied. Inspect items for damage in front of the driver before signing the receipt. Note any issues like dents or scratches clearly on the receipt or reject the shipment if damaged.

Making Notes on the Delivery Receipt

If the items and quantity on the delivery receipt match what you received and are undamaged, sign and mark the receipt as "Clear."

If items or boxes are missing, mark the receipt as " Short" and list the missing items. We will ship replacements to you at no extra charge. If the strip wrap is torn or replaced, mark the receipt as "Wrap Broken."

How Do I Handle a Damaged Shipment?

If  any items are damaged, mark the receipt as "Damaged," specifying the items and the nature of the damage. Refuse only the damaged items, keep and sign for the rest, and clearly note the refused items on the receipt. Contact our Customer Service to report which items were refused and which were accepted. We will ship replacements once our Shipping Department confirms the damage with the Freight LTL Company. If you sign for the delivery but later discover damage, you are responsible for it. You will need to contact the Freight LTL Company’s claims department directly to file a claim.